Repairs and sending in

If you need to send back any of your gear we kindly ask to fill a Return form and add it to the package. That helps us to improve return time. Please note our new address starting 01.10.2017 is Hermann-Kolb-Str.35b, 90475 Nürnberg, Germany.

• Returnform.pdf

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We charge 50,00 EUR cleaning fee if the microphone pole of batcorder 3 is not free of attachments or similar. Only the MCF sticker applied by us should be left untouched.

Sending in from outside the EU

Packages form non EU countries special procedures need to be complied to: Return from non EU country. Please comply to the these to avoid unnecessary delays or costs due to customs and tax if regulations are not fulfilled. We have to charge these costs to you.

• ReturnNonEU-V1.0-2023.pdf

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